Refund Policy

The English version of legal agreements and policies is considered as the only current and valid version of this document. Any translated version is provided for your convenience only, to facilitate reading and understanding of the English version. Any translated versions are not legally binding and cannot replace the English versions. In the event of disagreement or conflict, the English language legal agreements and policies shall prevail.

Last Revised: 2023-05-25 10:13:44

FastHostCity offers a 10-day money-back guarantee on all of its hosting plans. If you are not satisfied with your hosting for any reason, you can cancel your account and receive a full refund within 10 days of the date of purchase. The user will have to wait for at least 5 business days to receive the refund.

Our refund policy is limited only the hosting plans, not domain names. Simply because there is no refund after domain name registration

To request a refund, please contact FastHostCity customer support. You will need to provide your account information and the reason for your cancellation.

Once your request for a refund has been approved, FastHostCity will process your refund within 10 business days.

There are a few exceptions to the 10-day money-back guarantee. These exceptions include:

  • Accounts that have been suspended or terminated for violating the terms of service
  • Accounts that have been used to host illegal content
  • Accounts that have been used to send spam

If your account falls under one of these exceptions, you will not be eligible for a refund.

For more information on FastHostCity’s refund policy, please visit our website.

Here are some additional things to keep in mind about our refund policy:

  • The refund will be processed to the same payment method that was used to purchase the hosting plan.
  • If you have any unused credits, these will be refunded as well.
  • If you have already used some of your hosting resources, such as bandwidth or disk space, the refund may be prorated.
  • The user will have to wait for at least 5 business days to receive the refund.

We hope you are satisfied with your FastHostCity hosting, but if you are not, we offer a 10-day money-back guarantee. If you have any questions about our refund policy, please contact customer support.

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